福fu蘭lan達da德de貿mao易yi有you限xian公gong司si是shi國guo內nei著zhu名ming國guo際ji淨jing水shui品pin牌pai服fu務wu機ji構gou,長chang期qi致zhi力li於yu為wei所suo有you客ke戶hu提ti供gong優you秀xiu淨jing水shui產chan品pin與yu家jia居ju水shui處chu理li服fu務wu,業ye務wu範fan圍wei包bao括kuo大da型xing分fen質zhi水shui處chu理li工gong程cheng、家居水處理等。基於十幾年的積累與技術探索,福蘭達建立了一支深諳水處理領域特色服務精髓的售前、shouhoufuwutuandui,zaidailiguojilingxianjingshuichanpindetongshi,yijingkaifachuxiliejiajujingshuichanpindefuzhuchanpinjizhuanyonghaocai,chengweizhongguojiajujingshuixingyedezhimingqiye。
在業務高速發展、xiaoliangdafudushangshengdetongshi,shouhoufuwuguanliquechengweizhigufulandajinyibuxiangqianfazhandepingjing。yuqitaxingyebutongdeshi,jingshuijiadianduishouhoufuwudeyilaixinghenqiang,yidanfuwutuojie,jiyiyingxiangyonghusuogoumaidejingshuichanpindezhengchangshiyong,zuizhongdaozhichangshangpinpaishengyushousun。tongshi,suizheqiyexiaoshouwangluoyijizhongduanshichangdekuaisufazhan,chuantongdekehuguanlifangfayijingbunenggenshangqiyefazhandebufa。
采用CRM客戶關係管理軟件來完善客戶數據,建立售後自動化服務機製,提高客戶滿意度,並實現服務單自動生成、係統打印等無紙化辦公。CloudCC將(jiang)舊(jiu)係(xi)統(tong)和(he)分(fen)散(san)在(zai)各(ge)個(ge)部(bu)門(men)的(de)客(ke)戶(hu)信(xin)息(xi)和(he)分(fen)散(san)在(zai)統(tong)一(yi)導(dao)入(ru)至(zhi)係(xi)統(tong)之(zhi)中(zhong),建(jian)立(li)客(ke)戶(hu)資(zi)源(yuan)庫(ku)。統(tong)一(yi)視(shi)圖(tu)下(xia),不(bu)同(tong)員(yuan)工(gong)根(gen)據(ju)權(quan)限(xian)的(de)不(bu)同(tong)可(ke)看(kan)到(dao)客(ke)戶(hu)姓(xing)名(ming)、聯係電話、通訊地址、購買渠道、產品型號、發票、贈品、積分、服(fu)務(wu)曆(li)史(shi)等(deng)信(xin)息(xi),幫(bang)助(zhu)幫(bang)助(zhu)淨(jing)水(shui)行(xing)業(ye)企(qi)業(ye)建(jian)立(li)以(yi)客(ke)戶(hu)為(wei)中(zhong)心(xin),營(ying)銷(xiao)團(tuan)隊(dui)管(guan)理(li)為(wei)主(zhu)線(xian)的(de)全(quan)方(fang)位(wei)資(zi)源(yuan)協(xie)同(tong)運(yun)營(ying)管(guan)理(li),從(cong)而(er)在(zai)行(xing)業(ye)競(jing)爭(zheng)中(zhong)獲(huo)取(qu)更(geng)大(da)的(de)優(you)勢(shi)。